[12 July – UPDATE] The government has officially announced that those who haven’t gotten their PSV licence yet, you still have time until 12 October 2019 to do it. Please refer below for more info.

Grab’s commitment to a smoother transition through e-hailing regulations

Effective 12 July 2019, Grab driver-partners will have to comply with a set of regulations laid out by the Ministry of Transport. We’ve heard your concerns and understand how challenging and expensive the current regulations process is. That is why we’re introducing our first phase of Pakej Pikul Bersama, where we will reimburse certain costs required to comply with e-hailing regulations.

Get started with these steps for Pakej Pikul Bersama

Step 1: Sit for online training

From now until 11.59 pm 11 July 2019, you can access the PSV training modules on GrabAcademy in the Grab Driver app. You will be invited (via driver in-app message) to book for an exam slot at one of our designated locations within 10 working days after you have completed the training.

Please check here to see if you have been blacklisted before starting the ePSV training.

Step 2: Get medical check-up
[Extended until 11 July 2019]

Go to a nearby Grab panel clinic for your subsidised medical check-up. You may get the JPJL8A form at the clinic.

Click here for list of clinics.

Step 3: Sit for the written exam

You will need to sit for your written exam.

Step 4: Add on e-hailing insurance

Introducing Grab Daily E-hailing Insurance, an option for you to pay your insurance coverage only when you’re driving with Grab. Rates are as low as RM1 to RM2* per day.

*Depending on the insurer.

Find out more here.

Step 5: EVP application and PSV licence collection

Once your PSV application is successful, we will notify you to collect it. Please update your details here so Grab can apply for the EVP on your behalf.

Frequently Asked Questions

1. What is First Phase of Pakej Pikul Bersama?

In this phase, we will reimburse you the costs for completing the following by 11 July 2019:

– Medical Check-up (RM20 maximum)
– PUSPAKOM Inspection for cars above 3 years (RM70)

Note: Since online training will be available end-May, we will only be reimbursing for PSV training at any driving school across Malaysia (RM200 maximum)  if the receipt is submitted before 31 May.

2. What about the Second Phase?

In the Second Phase, we have introduced Online PSV Training and will be sending out invitations to access the training module on GrabAcademy. The invitations will be sent in phases and priority will be given to driver-partners who have completed their medical check-up.

On top of this, we are happy to announce that we will be covering the cost for your EVP (RM110) and PSV application (RM20). Simply upload your PSV and PUSPAKOM inspection certificate (if necessary) at https://grb.to/pakejpikul and we will apply for the EVP on your behalf.

3. What about the Final Phase?

In the Final Phase, we have introduced the new Grab Daily E-hailing Insurance. For RM1 to RM2* daily, this innovative product will ensure you are covered for 24 hours when you are online and driving with Grab.

You need to have a motor insurance policy with one of Grab’s Panel Insurers to be able to enjoy this new feature. Click here to learn more about it.

*depending on insurer

4. How do I get the reimbursement?

You can get the reimbursement after each step.

After you’ve completed each step, upload the relevant documents on https://grb.to/pakejpikul by 11 Julai 2019. Documents required are:

  • Medical check-up receipt
  • PUSPAKOM car inspection certificate
  • Picture of the PSV license

We will reimburse the funds within 10 working days after you have uploaded your receipt (every following Monday & Thursday).

5. How do I login to the Pakej Pikul form?

Username & Password: Enter your Grab-registered email address

6. As part of the PSV application process, I had to submit the JPJ L8A form to JPJ. Do I still need to upload a picture of the form to receive the reimbursement for medical check up?

If you have already received the PSV, just upload a picture of the medical check-up receipt and we will reimburse the cost up to RM20.

7. What happens if I do not complete the entire process by 12 July 2019?

You will not be allowed to continue driving on any e-hailing platform. So please take advantage of our Pakej Pikul Bersama programme and complete the process by 11 Julai 2019.

8. Will I be able to get the reimbursement if I already have a PSV before?

We will reimburse your costs if you can upload receipts for your medical check-up, PSV training and PUSPAKOM car inspection.

*Download and fill up section A-E of the JPJ L8A (medical) registration form here.

**Go to a nearby clinic to fill up section F of the JPJ L8A form, i.e. the PSV medical check. You may get this form at the clinic. Click here for the list of clinics that have been subsidised for now! More to come.

1. What exactly is a PSV licence? 
A PSV licence — a type of vocational driving licence — allows the holder to drive any type of vehicle used to transport paying passengers, such as taxis.

2. What must I do to get a PSV licence?
Grab is working closely with relevant parties to smoothen the process of getting the PSV license. Based on JPJ requirements, to obtain a PSV licence, an e-hailing driver-partner needs to complete the following steps:

(a) Pass the medical check up required in section F of the JPJ L8A form
All driver-partners need to pass a medical check up at any of the clinics. The average cost of this medical check is RM40 (check ups at private clinics may be more costly). Please ensure the doctor completes Part I, II & III of Section F in the JPJ L8A form during the examination.

Kindly note that based on the current requirements of the JPJ L8A form, if you have one of the following medical conditions, you will not be able to qualify for the PSV:

  1. Cataracts, monocular vision or any condition that may cause impaired vision 
  2. Colour blindness
  3. Any form of seizures or spasms 
  4. Dizzy spells or dizziness
  5. Stroke (with ‘residual” disabilities) 
  6. Diabetic and on insulin treatment
  7. Mental illness 
  8. Abuse of alcohol in the last 5 years 
  9. Abuse of drugs in the last 5 years
  10. Physical disabilities which include limited movements of joints, disabled limbs or amputation of the limbs 
  11. Deaf  (please refer to ‘OKU driver-partners’ section for more information)
  12. Chronic kidney disease 

(b) Attend training 
All driver-partners need to fulfill a 6-hour training course and 1-hour written exam with 60 questions. Written exams will be conducted only twice a week. Driver-partners will need to answer 80% of the questions correctly to pass. The cost of this training is RM200.

However, from 3 June  till 11 July, selected driver-partners will be able to complete the training online via GrabAcademy. The priority would be given to driver-partners who have their medical check-up done and PUSPAKOM inspection (if necessary). You will still need to sit for and pass the written exam.

Please note that you have to clear your summons before your training.

(c) Register at JPJ 
Once you pass both the medical check and PSV exam, each driver-partner needs to register at any JPJ office. The documents needed for registration include:

  • Original or copy of MyKad
  • Original or copy of Driving Licence (CDL)
  • JPJL8A Form (Registration and Medical Form) 
  • JPJL2C Certificate (Training Certificate)  
  • JPJL12 Certificate (PSV Exam Certificate)
  • 1 x colour photo (against a white background) with dimensions of 25 mm x 32 mm

3. How much does a PSV licence cost? 
The  average cost for a PSV licence is RM220. This is inclusive of the required 6-hour training (RM200) and registration (RM20).

4. As an existing taxi driver, will I still need to apply for another e-hailing PSV licence?
No, as an existing taxi driver, you may use your existing PSV licence for e-hailing.

5. Can I use my PSV licence in different cities?
For e-hailing driver-partners, you may drive in multi-cities with your PSV licence. Taxi drivers are subject to existing rules surrounding areas of operation.

6. With the PSV licence, will I be able to access the taxi lane, get 50% on tolls, or wait at airport arrival lanes like taxi drivers?
An e-hailing driver-partner will not enjoy the same privileges and benefits as taxi drivers.

1. Is Grab looking to conduct the training themselves?
Starting 3 June, we will be sending invitations to provide access to the PSV training modules online on GrabAcademy. The invitations will be sent in phases. This is only valid until 11 July and is given priority to driver-partners who’ve done their medical check-up and PUSPAKOM inspection (if necessary). Stay tuned for the message from us.

2. I have signed up for the PSV training at one of the driving centres. What should I do?

If you have signed up for training at the driving school before 31 May, please submit the receipt to us at grb.to/pakejpikul for full reimbursement*.

*Up to RM200

Note: Submit your PSV registration or training receipt by 31 May to get reimbursed fully. If you’ve signed up for the class from 1 June onwards, we will no longer reimburse the PSV training cost at driving schools as you will have the option of completing the training for free online.

3. Do I have to sit for the PSV exam?

Yes. Upon completion of the online PSV training, you will need to schedule and sit for PSV exam. Grab will assist with the process and send out more information soon.

*Only for cars more than 3 years old. Find a PUSPAKOM centre near you, here.

Guide to making an appointment: here.
E-hailing inspection guidelines: here.
Vehicle inspection standards: here.

1. What documents do I need for the Puspakom inspection?
You will need to bring either of the following:

  • Original Car Registration Card
  • Original Vehicle Ownership Certificate
  • Certified true copy of the Car Registration Card
  • Certified true copy of the Vehicle Ownership Certificate

2. What cars are eligible to drive for Grab after the new e-hailing regulation?
All cars that are used for e-hailing will need to have a minimum three-star ASEAN NCAP rating or its equivalent AND needs to be less than 9 years old. Currently all cars accepted onto the Grab Platform meet the ASEAN NCAP standards.

However, pick up trucks will not be allowed as e-hailing vehicles except in Sabah & Sarawak.

3. Are hatchback cars eligible?
As long as the car has a minimum of three-star ASEAN NCAP rating, it will be eligible (refer above). 

4. Does every car need to go through the PUSPAKOM car inspection?
No, only cars that are over 3 years need to go through PUSPAKOM inspection.

5. How much does the car inspection cost?
There is a fee of RM70 for initial car inspection. Every subsequent annual inspection will cost RM55.

6. Where do I go to get my cars inspected?
Head to a PUSPAKOM centre nearest to you. Find one here.

7. How long will the car inspection take?
After registration, inspection takes about an hour.
(Reference here)

8. What exactly will PUSPAKOM check?
For cars that are over three years, PUSPAKOM will carry out the following checks:

  1. Vehicle identification check
  2. External and internal vehicle
  3. Undercarriage inspection
  4. Tinted glass inspection 

Kindly refer here for full detailed list of checks.

9. What equipment do I need to have in my vehicle? 

  1. Fire extinguisher (1kg) 
  2. Emergency kit (for 7-seater vehicles) 
  3. Warning triangle 

10. Am I allowed to have any on-car advertisements? 
Car wraps and on-car advertisements are allowed for registered and approved e-hailing vehicles until further notice from JPJ.

1. Do I need to purchase the annual e-hailing add-on insurance now?
No, you just need to ensure your basic motor insurance policy is with one of Grab’s Panel Insurers. More information on e-hailing add-on insurance will be announced soon, stay tuned!

2. Why do I need to get an e-hailing insurance add-on?
E-hailing insurance supplements your private motor insurance by providing coverage for e-hailing jobs. This covers loss or damage to your vehicle, liability to passengers and third-party, as well as personal accident coverage while you are operating as an e-hailing driver-partner.

3. Can I continue to drive after 12 July if I just have the private motor insurance?
Unfortunately, no. The Ministry of Transport has made it compulsory that all vehicles used for e-hailing must have an e-hailing add-on. Therefore, driver-partners MUST purchase the additional e-hailing add-on, on top of the existing motor insurance to continue driving with Grab after 12 July 2019.

Please click on link in Q4 for more info on Grab Daily Insurance.

4. How do I get the e-hailing add-on?
You have two options:

Option 1: Opt in to Grab Daily Insurance so you only pay when you come online. Information here.

Option 2: Purchase the annual e-hailing add- on. Contact your insurer to find out whether they offer e-hailing add-ons.

5. How much does it cost? 
The estimated cost for e-hailing insurance is RM400 a year.

1. I just received my PSV. What do I need to do next to drive with Grab?

Driver-partners need to obtain an E-hailing Vehicle Permit (EVP). For that, you’ll need to submit your vehicle details (a picture of your car grant, car owner’s name, chassis number, vehicle type, seat capacity) to us here (grb.to/evp)Grab will apply to APAD for an EVP on behalf of our driver-partners.

Alternatively, bring a copy of your car grant to the Grab Driver Centre and we will assist you with your EVP application.

2. What is E-hailing Vehicle Permit (EVP)?
E-Hailing Operators (EHOs)  are required to apply for EVP to onboard driver-partners on the platform. Each EVP costs RM110.

3. Do I need to obtain a new road tax/Lesen Kenderaan Motor (LKM)? 
No, you do not need to renew your road tax.

4. If I get stopped for picking up passengers, how do I identify as an e-hailing driver-partner? 
More info on this coming soon.

1. Is an OKU driver-partner eligible for the PSV application?
The Ministry of Transport is in support of the OKU community to continue as an e-hailing driver. All OKU driver-partners are now able to take their PSV training (offline or online). As for medical checks, there will be designated days and venue* where OKU driver-partners will be able to do the medical check-up together. As of now, the medical checks are only available for OKU drivers in Klang Valley. Please do look out for further information from us.

1. Do I need to apply to change my “car grant” from private car to “e-hailing taxi”? 
No, you do not need to change your car grant.

2. Do I need to wear a specific uniform as an e-hailing driver-partner? 
No, you are not required to wear a specific uniform. However, as stated in our community guidelines, please continue to dress decently when driving, eg. long trousers, collared t-shirt and shoes.

3. Do I need to get SOCSO? 
More information coming soon.