What is #RamadanChallenge Incentive?
This #RamadanChallenge Incentive is a campaign to promote taking and completion of bookings by Driver-Partners. 

Eligibility
This #RamadanChallenge Incentive campaign is open for all four wheel driver-partners who provide e-hailing services in the following eligible cities only: Kangar, Kemaman, Kota Bharu, Kuala Terengganu, Batu Pahat, Kuantan, Kuching, Muar, Ipoh, Kota Kinabalu, Melaka, Penang, Johor Bahru, Klang Valley (“Driver-Partners”).

Campaign Period
22 March 2023 to 19 April 2023

How to participate?
To participate in this Ramadan Challenge Incentive, the Driver-Partners shall sign up by 22 March via this sign-up form (“Participating Driver-Partners” or “You”).

Rules 

1. The Participating Driver-Partners will be categorised into the following city groups and driver tiers:
2. The Participating Driver-Partners shall complete as many bookings as possible at the following time periods during the Campaign Period (“Leaderboard Driver Cycle”):
   • Weekdays: 
     1. 6AM – 9AM;
     2. 4PM – 8PM;
   • Weekends: 
     1. 4PM – 11PM 
3.  The completion of all types of transportation bookings offered in the respective eligible cities (except MyDestination rides) will count towards the completed bookings.
4. Thereafter, based on the highest number of completed bookings during the specified period set out in Rule no.2, the Participating Driver-Partners will be ranked on a leaderboard categorised according to Rule no.1 above.
5. A Weekly Leaderboard detailing the ranking, the last 4 digits of the respective Participating Delivery-Partner’s phone number, and potentially amount of fares accumulated will be sent to each of the Participating Driver-Partners via the Grab Driver App once a week until the end of the Campaign Period.
6. At the end of the Campaign Period (ie. 19 Apr 2023), the ultimate Leaderboard winners detailing the ranking, the last 4 digit of the respective Participating Delivery-Partner’s phone number,  and potentially the amount of fares accumulated and names will be published publicly on the Grab Driver App and the Rakan Grab’s social media pages (i.e. Rakan Grab Instagram and Rakan Grab Facebook page).
7. The Participating Driver-Partners who are ranked above  the following specified position of their respective categorised leaderboard at the end of the Campaign Period (ie. 19 April 2023) will be awarded the following bonus cash payout, provided always that the Cancellation Rate during the Leaderboard Driver Cycle shall be less than 5%:  

   Bonus Cash Payout for Group 1
   
   

   Bonus Cash Payout for Group 2
   
   

   Bonus Cash Payout for Group 3
   
   

   Bonus Cash Payout for Group 4
   
   

   Bonus Cash Payout for Group 5
   

8. Should there be a tie amongst more than one of the Participating Driver-Partners for the same winning position on the ultimate leaderboard, the participating Delivery-Partners will be ranked based on the overall total amount of fares collected during the Campaign Period (i.e. 12am-11.59pm of 22 March 2023 – 19 April 2023). Thereafter, should there still be a tie amongst more than one of Participating Driver-Partners on the same winning position, such Participating Driver-Partners on the same winning position will be eligible for the bonus cash payout tied to the particular leaderboard rank.
9. This bonus cash payout provided under the #RamadanChallenge Incentive will not disqualify or disentitle any other ongoing incentives provided under other campaigns.
10. The bonus cash payout for the ultimate leaderboard winners  will be made on 21 April 2023 via Driver’s wallet.

Terms & Conditions

1. By participating in this #RamadanChallenge Incentive campaign, You agree to abide by all rules set out with respect to this #RamadanChallenge Incentive campaign and you have acknowledged, understood and consented to be bound by these Terms and Conditions.
2. You agree that the terms and conditions herein shall prevail over any inconsistent terms, conditions, provisions or representations contained in any other promotional or advertising materials for the #RamadanChallenge Incentive campaign. In the event of any inconsistency, conflict, ambiguity or discrepancy between the English version and any other languages’ version of these terms and conditions, the English version shall prevail at all times.
3. Grab shall not be liable for any claims made by You or any third-party for losses of any nature, including but not limited to, loss of profits, expectation loss, punitive, indirect, special, incidental, or consequential damages or for any other damages and any related claims of any nature, including direct, indirect, third-party, consequential or other damages resulting from or in connection with this #RamadanChallenge Incentive campaign.
4. Grab reserves the right to modify, vary or change the terms and conditions herein at any time as it deems fit. Such modifications, variations or changes shall be effective upon the posting of an updated version of these terms and conditions. You agree that it shall be your responsibility to review these terms and conditions regularly whereupon your continued participation in this #RamadanChallenge Incentive campaign after any such changes, whether or not reviewed by you, shall constitute your consent and acceptance to such changes.
5. The ranking and selection of winners for this #RamadanChallenge Incentives campaign will be determined in accordance with the rules set out herein. You agree that You shall not question the decisions of Grab without limitations or qualification and in case of any disputes directly or indirectly arising from this #RamadanChallenge Incentives campaign, all decisions of Grab shall be final and conclusive.
6. By participating in this #RamadanChallenge Incentive campaign, You consent to the collection, use and disclosure of your personal data for purposes of Grab #RamadanChallenge, and in accordance with the Grab Privacy Notice.
7. These terms and conditions are governed by the laws of Malaysia and the exclusive jurisdiction of the Malaysia courts.