Join the Carpool Movement
Give someone a lift, cover your driving cost and meet new friends
JOIN THE GRABHITCH DRIVER COMMUNITY!
Swipe to the GrabHitch service
Tap the "Drive with Hitch" bar to start registration"
Upload some photos to get started
We need photos of your driving license and a clear selfie for verification
Provide some details of your vehicle
Now's also the time to enter a referral code if you have one.
Read through our terms
Once you click agree, your application will be submitted and approved within 2 working days.
Tell us your regular driving schedule
Key in your start and end locations and schedule into the app under "Create Route"
Get matched to passengers going your way
The app will prompt you of passenger requests along your way via push notification
Accept a passenger request
Before deciding who to Hitch, you may view the passengers' trip details and mutual Facebook friends. Once decided, click 'Accept'!
Give someone a Hitch!
A GPS navigation system will show you where to pick up and drop off your passenger. Remember to click "Drop Off" when the ride is complete!
Where do I go to sign up?
You don’t have to go anywhere! Just open your Grab app, tap on the GrabHitch icon and tap the “Drive with Hitch” bar to start the registration process. Submit a few photos and some details. We’ll approve your registration within 2 working days if everything checks out.
How is being a GrabHitch driver different from being a GrabCar driver?
GrabCar drivers are full time/part time drivers providing on-demand transportation services. Passengers are allocated to GrabCar drivers and GrabCar drivers travel wherever the passengers want to travel to. On the other hand, GrabHitch drivers are daily commuters just like you and me. A GrabHitch driver is matched to passengers who need a ride along his/her own travel route, and the driver can then choose to accept a booking which has matching location and timing.
Do I select the passenger or will I be matched automatically?
You select who you want to accept and pick up based on the suitable matches you see in the app.
How much can I earn per ride?
GrabHitch is meant to offset the cost of each ride, including fuel cost and wear and tear of your daily commute. Fares for GrabHitch trips are calculated based on the distance of the journey. The kilometer cost is based on the cost of petrol and the cost of depreciation of the car (cost of carriage). Other incidental costs such as toll will be borne by the driver. You have the freedom to accept passengers based on their routes, timing and fare.
What if I want to cancel my booking?
You can cancel the booking in-app, but we encourage you to notify the passenger via SMS or phone call as soon as you realise you need to cancel to avoid causing any inconvenience to the passenger. Please be considerate to your fellow commuters.
How many passengers can I take and how many trips can I make a day?
GrabHitch drivers can accept multiple bookings per trip. Passengers who make the booking will indicate how many people are with them, so that you know ahead of time the total number of passengers you will be picking up. If in doubt, check with the passenger when you confirm the booking. Please note that fares will be paid per booking, regardless of the number of passengers who were part of that booking.
Do I need to pick up the passenger from an exact location or can I indicate a landmark within the neighbourhood to meet?
Passengers will input exact addresses as pickup locations so that you know exactly where to pick them up from. This is to ensure the best possible experience for both you and the passenger. If unsure, contact your passenger.
Am I still considered a GrabHitch driver if I do not drive regularly? Can I use GrabHitch as a passenger?
You can use GrabHitch both as a passenger and driver on the same app, and we do not penalise drivers for not providing regular rides so don’t worry!
What else should I take note of as a driver?
- Be kind and spare a thought for your passenger’s time! SMS or call if you’re going to be early or late to their pick-up point.
- Keep the front seat free and leave your bags and other items in the back seat.
- Be friendly and break the ice by talking about your job, sports you’re into, movies you’ve watched, anything really!
What do I do in case of an emergency or if I get into an accident?
Your vehicle insurance and personal insurance will cover the accident. If assistance is required, both you and the passenger can contact us through our 24-hour hotline (1300 80 5858) or through email email@example.com. We will do our best to assist you.
How do I create my route?
After your driver application has been approved, launch the Grab app, access the menu bar at the top left, switch on the “Drive for Hitch” toggle, and then tap on the “+” icon at the top right corner. After you have created your route details, select your created route and you will be shown matching passengers. You can also sort through the list of passengers based on different parameters (proximity, price).
Why should I sign up with GrabHitch? What’s in it for me?
As a GrabHitch driver, you get to do 3 major things: Cover your petrol and car maintenance costs for your daily commute, meet new people from all walks of life, and reduce carbon emissions! You create routes at your own convenience and you decide which passengers to pick up. You can do it whenever you want, all up to you really!
Can I collect the same amount from each passenger if there is more than one passenger?
You will be paid per booking, regardless of the number of passengers who were part of that booking. You can indicate how many empty seats you have for your trip. Passengers who make the booking can indicate how many people are with them, so that you know ahead of time the total number of passengers you will be picking up. If you are not comfortable with the arrangement, you can choose not to accept the booking.
How will I be paid?
If the passenger chooses to pay by cash, please collect the fare at the end of the ride and if the passenger chooses to pay by GrabPay (credit or debit card), your earnings as a GrabHitch driver will be credited directly into a driver account that we set up for you after application approval. You can cash out the amount in this account at any time. All you need to do is to provide your bank account details to us.