Safety in every ride, every day.

Get around town with your family or friends confidently with Grab. We have strict hygiene and safety measures to protect you:

1. Health declaration

Before the ride, passengers and drivers must declare that they are well via a health and hygiene declaration in-app.

2. Mandatory face mask

Passengers and drivers must wear a mask throughout the ride, as mandated by MKN. Masks must be put on before the ride and for the entire journey, ensuring that the nose, mouth and chin are covered. If either party shows up without a mask on, passengers and driver-partners can cancel the booking by selecting “driver/passenger did not wear a mask” as their cancellation reason.

3. In-car sanitisation

Cars are regularly sanitised to ensure a clean and fresh interior. Sanitisation kit and car and delivery bag disinfection services are made available, at a subsidised fee, to all Grab drivers- and delivery-partners.

4. Trip Monitoring

Grab monitors your ride to detect potentially unsafe scenarios and offer help when needed. We will share details of your trip including your personal data with the authorities to facilitate investigation. 

Click here to find out more about trip monitoring and its detection and safety measures. All processing of personal data information shall be in accordance with our Privacy Notice.

5. Emergency Button

This connects you to the police or ambulance units in a few taps, depending on your response.
Tip: Passengers can also add and enable Emergency Contacts from the settings icon who will be automatically alerted if they tap on the emergency button. Find out how to set an emergency contact here.

6. Share My Ride

Let friends or family members track your ride in real-time, with details of the booking. Tapping on the feature will then open a web page where the ride details can be tracked.

Enjoy 9% (RM8) Rebate at

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.