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Updated Incentive Structure for GrabCar (Economy) Klang Valley & Negeri Sembilan

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Dear Grabbers,

We bring you news: there will be a slight change to the incentive structure in Klang Valley & Negeri Sembilan effective 9 October 2017. This new structure will replace our existing GA, GP and GF programmes. We are doing this for 3 reasons:

  1. Reward loyalty: commissions will now be based on loyalty opt-in. 20% if you drive only for Grab, and 25% if you are a multi-platform Grabber. This will replace the current commission structure.
  1. More flexibility: choose freely between hourly guarantees and flexi bonuses, whether you are a full time or part time driver. Also, Hourly Guarantees requirements will now be refreshed on a DAILY basis, so you will not be too stressed at the end of every week trying to reach the requirements.
  1. More transparency: we will be launching a NEW in-app incentives feature very soon. This means you can now track your incentives progress live in your app. We have worked hard to bring you this feature – we hope you will like it!

We are doing this in hopes of being more transparent on how you can earn WHILE giving you the freedom and flexibility to choose your preferred earnings structure.

Important Updates for Incentives!

There are now only two programmes: Grab Ambassador OR Grab Associate with two incentive structures: Hourly Guarantees OR Flexi Bonuses

*Very important note : 

As a Grabber, you can only be in one (1) programme and one (1) incentive type at a time and only receive the incentives in the selected programme and incentive type.

Your new program has been selected by us for you based on your historical driving pattern. Please refer to your email to view which program are you in. However, fret not, you will have the option to change programmes and incentive types on a weekly basis based on your preferred driving schedules.

  • 20% commission rate

* Please note that if you are found driving with another ride-hailing app, you will be permanently placed in the Grab Associate programme (25% commission)

  • 25% commission rate

Daily AR & DR

For those on the Hourly Guarantees incentive type, your AR & DR are now refreshed daily, this will give you much more flexibility. You no longer have to worry about losing your incentives for the week when the unexpected happens (i.e. feeling a little under the weather or the car breaks down) and you can’t work. To view your daily AR & DR, you have to go the incentive section of the driver app (available from 9 October onwards).

Example :

Weekly AR & DR

As for the Flexi Bonuses incentive type, it will still remain the same, your AR & DR will be refreshed weekly (until further notice) and it can be viewed on the homescreen.

Example :

Opt-in Form

The form will be closed every Wednesday, 11:59PM.

Opt in now button.png

The in-app incentive guide

Hourly Guarantees incentive type :

Existing Drivers versus New Drivers

Existing drivers (before 14 August 2017) will continue to have 20% commission rate but if you do not opt-in for the Grab Ambassador Programme, your commision rate will be changed to 25%.

New drivers after Oct 9 are automatically put into the Grab Associate Programme  where the commission rate is 25%, with the Flexi Bonuses incentive type by default. However, you will have the chance to be charged a 20% commission rate by being loyal and opting to be a Grab Ambassador.

For more info, check out the T&C over here.

// Team GrabCar MY