| 28 May – 3 June, 2018 |
Welcome to Grab! On behalf of everyone at Grab, we would like to wish those celebrating a bountiful harvest festival of Gawai! May the jovial season of Gawai bring you and your family prosperity and good health. Gayu guru gerai nyamai!
Thank you for always ensuring your passengers reach their destinations safely. A little good deed goes a long way! Together, we shall drive Lahad Datu forward, one ride at a time.
// Pinned pick up/drop off locations
We understand that some of you have encountered bookings with pick up/drop off locations that are just shown as “Pin Location”. This is because the passenger has selected a specific point in the map which has not been added to our point of interest (POI) list.
Moving forward to reduce the bookings that show up as “Pin Location”, we’ll be updating our POI list on a weekly basis based on the passengers’ pinned locations input. If this happens to you, please click on the “navigation” button and follow the map’s guidance to the exact location of the passenger.
// Number Masking Feature Update
Starting 31 May, passengers can contact driver-partners within 12 hours after a ride is completed, in case they have left something behind in the car. The auto-generated number that is provided when a booking is made will still be used for the call to protect the confidentiality of both driver-partner and passenger.
Masking Bank Account Information
Kindly note that moving forward, you will only be able to view the last 4-digit of your bank account number in the driver app. We will release this design change in stages, effective Monday (14 May 2018).
Bonus & Incentives Structure
This whole week, complete the following number of trips anytime, anywhere to be rewarded!
*Maintain AR 85% CR 15% AR 4.7
- Complete 20 trips: Receive RM40
- Complete 30 trips: Receive RM60
- Complete 40 trips: Receive RM100
Tips for Higher Ratings!
Find out how you can be rated more highly by your passengers over here.
Busy Areas: https://grb.to/gc_ldubusyareas
- 20% commission rate for those who registered before 2 May 2018.
- 25% commission rate for all new driver-partners who registered after 2 May 2018.
Enjoy being part of the Grab family? Help us expand! Refer a friend to drive with us and earn and RM25 nett additional bonus on top of your incentives. Please fill in your Full Name or IC Number into the “Referral By Driver” column in our registration form.
- Referral bonus will only be paid out when the newly referred Grabber completes 10 trips within 30 days. Only applicable for newly referred drivers within Labuan.
- As the Grabber who referred the new Grabber, you need to maintain a minimum of 5 trips per week (20 trips per month) in order to be considered ‘active’ and eligible for referral bonus.
To increase your earnings, be at busy areas during peak hours! Busy areas have a higher surge of passengers, which means more jobs for you! Please refer to the busy areas on this http://grb.to/gc_ldubusyareas.
For more info, check out the T&C over here.
// Team GrabCar MY