Fuel prices increased? Grab x PETRONAS is here to help!
With the recent spike in fuel prices, Grab and PETRONAS have collaborated to help reduce the driving cost of our Grabbers.
Introducing the Grab Mesra Fuel Savers programme! Spend the same amount at PETRONAS and receive more points.
Meet the following minimum monthly spendings to receive points credited into your Mesra Card by the 15th of the following month.
Total rebate when you spend RM300:
Total rebate when you spend RM600:
Campaign Duration: 1st December 2017 until 30th April 2018
All Grab Drivers who are Gold and Platinum status in GrabAllStars programme are entitled to opt-in for the programme.
You will need to maintain a Gold or Platinum status during this duration in order to maintain your eligibility for this programme.
Steps to Opt-in:
1. Log in to your GrabAllStars Account
2. Click ‘Redemption’
3. Click ‘Grab Fuel Savers Programme’ Voucher
4. Click ‘Opt-in’ (you will only need to opt-in once)
5. Key in your Mesra Card number (Applicable to both General Mesra Card & 5x Grab Mesra Card)
6. Click ‘Submit’
7. View your Activation Status in “My Profile” page
Opt in before 1 April 2018, to be part of 1st till 30th April 2018 spend duration!
Q: What do I need to do to qualify for the Grab Mesra Fuel Savers Programme Rebate?
A: All Grabbers who are Gold and Platinum status in GrabAllStars programme are entitled to opt-in for the programme to claim the bonus points. Additionally, Grabbers would need to spend a minimum of RM 300 to claim 1,000 Mesra Points or RM 600 to claim 2,200 Mesra Points within the month.
Q: I don’t have a Mesra Card. Where can I get a Mesra Card?
A: Visit any PETRONAS station to sign up for a general Mesra card.
The special Grab Mesra 5x Card is NOT available at PETRONAS stations. It is a limited edition card which is distributed periodically to top Grab drivers.
Q: How can I collect Grab Mesra Fuel Savers Programme Rebate Points using the card?
A: Grabbers will always need to swipe their general Mesra Card / 5x Grab Mesra Card before purchase of fuel, either at the cashier counter or the pump credit card terminal.
Q: Does the programme have any restrictions on the type of fuel or purchases that I can make?
A: No, purchases include fuel and non-fuel purchases except top ups.
Q: Can I use the Mesra points to purchase other items in the service stations or only fuel?
A: Grabbers may spend their Mesra points on both fuel and purchases at Kedai Mesra.
Q: What happens if I forget to swipe my card during purchase? Can I still have points added later on?
A: Regrettably, points can only be credited if Grabbers swipe the card before payment.
Q: When will the point rebates be credited to my Mesra Card account?
A: The point rebates will be credited monthly into your Mesra Card by the 15th of each following month.
For example, if you spend RM 600 and above between 1st til 31st December 2017, you will receive a rebate of 2,200 Mesra points that will be credited into your Mesra Card by 15th January 2018.
Q: If I have opted in on the 10th of January, when will my spend period be?
A: Your spend period will be on 1st February – 28th February. For example, you can qualify for the current month’s spend period if you opt in by the 1st of the month, otherwise your spend period would begin at the start of the following month.
Q: I have received a 5x Grab Mesra Card, what should I do with my existing general Mesra Card and its points?
A: Grabbers may call PETRONAS Mesra Link Call Centre, 1 300 22 8888, to replace your existing Mesra points to your new 5x Grab Mesra Card account (all points will be transferred to new 5x Grab Mesra Card while the old general Mesra Card will be deactivated).
Meanwhile, we will register your new 5x Grab Mesra Card for the Fuel Savers programme and combine the spending for both cards.
Q: I am a Grabber but I do not have a Mesra Card. Where can I get it?
A: Grabbers can visit any PETRONAS station to sign up for a general Mesra Card.
Q: How can I get the exclusive 5x Grab Mesra Card?
A: 5x Grab Mesra Card is an exclusive limited-edition card which is distributed periodically to selected top Grab Drivers – Grabbers with above 150 completed trips per month for 3 consecutive months (3 months in a row).
Note: The Grab Mesra Fuel Savers Programme does not give out 5x points.
Only those with the special 5x Grab Mesra card will receive 5x points.
Click here for the Terms & Conditions.