Grab Mesra Fuel Savers Programme

Enjoy fuel rebates of up to RM37 when you spend at PETRONAS station!

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As part of our initiative to ease your fuel cost, we are partnering with PETRONAS to provide fuel rebates via the Grab Mesra Fuel Savers Programme.

From 1 Aug 2021 till 31 July 2022, Silver, Gold & Platinum driver-partners and delivery-partners nationwide will receive bonus Mesra points which can be used as fuel rebates, by spending* at any PETRONAS station!

*Earn Mesra points by using your digital Mesra Card on Setel or swipe your physical Mesra Card.


How does this programme work?

Meet the minimum monthly spendings by fueling up or making purchases from Mesra stores to receive bonus Mesra points on top of the 3x points normal PETRONAS customers receive.

Once you have met the minimum spending, the bonus Mesra points will be credited to your Mesra Card in the following month and can be used as fuel rebates.

Here’s the rebate structure:

To read the terms & conditions of this programme, click here.


How do I sign up for this programme*?

  1. Click here to register for a digital Mesra Card via Setel (if you don’t have one).
  2. Head over to GrabBenefits section on your driver app.
  3. Search ‘Grab Fuel Savers Programme’.
  4. Click ‘Opt-in’ (you will only need to opt-in once).
  5. Key in your Mesra Card number.
  6. Click ‘Submit’.

*If you’ve opted in before, you don’t have to do it again. Spend at any PETRONAS station and start enjoying fuel rebates!


FAQ

1. Who is eligible for the Grab Mesra Fuel Savers Programme?

All Silver, Gold and Platinum driver-partners & delivery-partners are eligible for the Grab Mesra Fuel Savers Programme. Just spend the minimum amount of RM100, RM450  or RM850 to be eligible for bonus Mesra points!

2. I don’t have a Mesra Card. Where can I get one?

You can obtain a digital Mesra Card by downloading and registering for an account on Setel (click here to download). Complete your registration via the Setel app and a new digital Mesra Card will automatically be issued to your Setel account.

3. If I have a physical Mesra Card, how do I link my current physical Mesra Card with Setel and transfer my Mesra points?

Please reach out to the Setel Customer Support team via Live Chat on the Setel app for assistance to link your physical Mesra Card and transfer your Mesra points.

Please note that you will no longer be able to use your physical Mesra Card once you’ve made a request to transfer your points.

4. What do I need to do to be entitled for the bonus points?

To be entitled, you may choose to pay with Setel by using your digital Mesra Card, OR swipe your physical Mesra Card every time you fuel up or spend in any Mesra store.

Once you hit the minimum spend of RM100, RM450 or RM850, your bonus points will automatically be credited into your Mesra Card in the following month. Once credited, you can use it as fuel rebates when you fuel up.

5. Do purchases made from the Mesra store count as points?

Yes, purchases made from the Mesra stores are eligible for points EXCEPT for any top ups, cigarettes and other non-points issuance items.

6. Are all PETRONAS stations participating in this programme?

Yes, all PETRONAS stations nationwide are participating in this programme.

7. I’m a Setel user. What will happen if I do not link my Mesra Card on Setel if I pay via Setel at the station?

Unfortunately, your particular spending for that purchase will NOT be accounted for the monthly spending requirement.

To link your physical Mesra Card and enjoy your benefits, please reach out to the Setel Customer Support team via Live Chat on the Setel app for assistance.

8. What happens if I forget to swipe my current physical Mesra Card if I pay via cash/credit card/debit card at the station?

Unfortunately, your particular spending for that purchase will NOT be accounted for the monthly spending requirement. Link your physical Mesra Card or register for a digital Mesra Card on the Setel app to enjoy the benefits.

9. What will happen if I swipe my current physical Mesra Card and pay via cash/credit card/debit card at the station?

Your particular spending for that purchase will be accounted for the monthly spending requirement. To enjoy up to 3x Mesra points for each purchase and even more benefits, download and register on the Setel app and link your physical Mesra Card. If you do not currently have a physical Mesra Card, you will automatically be issued with a digital Mesra Card when you sign up with Setel.

10. When will the bonus points be credited to my Mesra Card?

Bonus points collected from the current month will be credited into your account at the end of the following month.

11. Where can I check the bonus points I’ve earned?

If you’re a Setel user:

  1. Go to ‘Rewards‘ tab on the Setel app.
  2. Tap on ‘Badges‘.
  3. Tap on the Grab Mesra Fuel Savers Programme badge and you’ll be able to view your bonus Mesra points!

For physical Mesra Card members who are not on Setel:

  1. Click here to download the Setel app.
  2. Reach out to the Setel Customer Support team via Live Chat on the Setel app for assistance to link your physical Mesra Card and transfer your Mesra points.
  3. Once you’ve completed step 1 & step 2, go to ‘Rewards‘ tab on the Setel app.
  4. Tap on ‘Badges‘.
  5. Tap on the Grab Mesra Fuel Savers Programme badge and you’ll be able to view your bonus Mesra points!

12. If I opted in on 10 January, when will my spend period start?

Your spend period for the month will start on 1 January and will end on 31 January. If you have spent the minimum monthly amount in January, you will then receive your bonus points in February.

13. I have lost my physical Mesra Card and I have never linked it to the Setel app. How do I get a new Mesra Card?

Please follow the steps below:

  1. Please report your lost card directly to Mesralink (1 300 22 8888) within 48 hours from the lost date.
  2. Download the Setel app and obtain your new digital Mesra Card by completing your registration in the app.
  3. Kindly submit your new digital Mesra Card number via Help Centre (click here).

Kindly be reminded that all members of the Grab community are required to follow the Code of Conduct and Terms of Services.