{"id":32253,"date":"2022-04-04T17:11:25","date_gmt":"2022-04-04T09:11:25","guid":{"rendered":"https:\/\/www.grab.com\/mm\/?p=32253"},"modified":"2022-04-21T10:51:22","modified_gmt":"2022-04-21T02:51:22","slug":"pax-no-show","status":"publish","type":"post","link":"https:\/\/www.grab.com\/mm\/en\/blog\/pax-no-show\/","title":{"rendered":"\u1001\u101b\u102e\u1038\u1005\u1009\u103a\u1018\u103d\u1010\u103a\u1000\u1004\u103a\u1010\u1004\u103a\u1015\u103c\u102e\u1038 \u1021\u1001\u103b\u102d\u1014\u103a\u1019\u102e\u101b\u1031\u102c\u1000\u103a\u1014\u1031\u1015\u102b\u1005\u1031\u104b"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"32253\" class=\"elementor elementor-32253\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7dd7b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a7dd7b6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7659ded\" data-id=\"7659ded\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81c6cca elementor-widget elementor-widget-image\" data-id=\"81c6cca\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"600\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04165959\/1200x600-MK-Interstitial-no-show-fee.jpg\" class=\"attachment-full size-full wp-image-32255\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04165959\/1200x600-MK-Interstitial-no-show-fee.jpg 1200w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04165959\/1200x600-MK-Interstitial-no-show-fee-250x125.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04165959\/1200x600-MK-Interstitial-no-show-fee-700x350.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04165959\/1200x600-MK-Interstitial-no-show-fee-768x384.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04165959\/1200x600-MK-Interstitial-no-show-fee-120x60.jpg 120w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3e39d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3e39d4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-420b0a2\" data-id=\"420b0a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b137366 elementor-widget elementor-widget-text-editor\" data-id=\"b137366\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">At Grab Myanmar, we continue to strive to provide a fair platform with the best experience for all our consumers and partners. As part of this journey, we will be introducing the \u201cNo-Show Fee\u201d charged to consumers starting<\/span><span style=\"font-weight: 400\"> 22nd <\/span><span style=\"font-weight: 400\">April 2022.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">This fees is only charged to transport passengers in one situation: when and if a driver-partner has arrived at a pick-up location in a booking, and the passenger does not arrive for more than 5 minutes. The driver-partner is then allowed to cancel the booking, and the driver-partner will receive 100% of the \u201cNo-Show Fee.\u201d The passenger will be alerted via the application when the driver-partner has arrived at the pick-up location, and if applicable, before any fees are charged.<\/span><\/p><p><span style=\"font-weight: 400\">On card bookings, the fee will be charged immediately, and on cash bookings, the fee will be collected with your next ride.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4308e88 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4308e88\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4bd2586\" data-id=\"4bd2586\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af6439c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"af6439c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3a9bac elementor-widget elementor-widget-text-editor\" data-id=\"d3a9bac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The passenger will be alerted via the application when the driver-partner has arrived at the pick-up location. The driver-partner will wait for 5 minutes.<\/p><div class=\"c-message_actions__container c-message__actions\" role=\"group\"><div class=\"c-message_actions__group\" role=\"group\" aria-label=\"Message shortcuts\" data-qa=\"message-actions\">\u00a0<\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-57a4457 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57a4457\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32620bb\" data-id=\"32620bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbec497 elementor-widget elementor-widget-heading\" data-id=\"dbec497\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><p><span style=\"color: #00b14f\">Card Booking<\/span><\/p><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b8b423c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b8b423c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-c3f0888\" data-id=\"c3f0888\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f322cff elementor-widget elementor-widget-image\" data-id=\"f322cff\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"522\" height=\"1024\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175104\/card12-700x1372.jpg\" class=\"attachment-large size-large wp-image-32272\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175104\/card12-700x1372.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175104\/card12-250x490.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175104\/card12-768x1505.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175104\/card12-784x1536.jpg 784w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175104\/card12-120x235.jpg 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175104\/card12.jpg 828w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-9276fbd\" data-id=\"9276fbd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd63396 elementor-widget elementor-widget-image\" data-id=\"cd63396\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"522\" height=\"1024\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175107\/card22-700x1372.jpg\" class=\"attachment-large size-large wp-image-32273\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175107\/card22-700x1372.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175107\/card22-250x490.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175107\/card22-768x1505.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175107\/card22-784x1536.jpg 784w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175107\/card22-120x235.jpg 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175107\/card22.jpg 828w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-05d86ca\" data-id=\"05d86ca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f33b9f elementor-widget elementor-widget-image\" data-id=\"0f33b9f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"522\" height=\"1024\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175111\/card32-700x1372.jpg\" class=\"attachment-large size-large wp-image-32274\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175111\/card32-700x1372.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175111\/card32-250x490.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175111\/card32-768x1505.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175111\/card32-784x1536.jpg 784w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175111\/card32-120x235.jpg 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175111\/card32.jpg 828w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-9a72601\" data-id=\"9a72601\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c76e2a8 elementor-widget elementor-widget-image\" data-id=\"c76e2a8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"522\" height=\"1024\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175114\/card41-700x1372.jpg\" class=\"attachment-large size-large wp-image-32275\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175114\/card41-700x1372.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175114\/card41-250x490.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175114\/card41-768x1505.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175114\/card41-784x1536.jpg 784w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175114\/card41-120x235.jpg 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04175114\/card41.jpg 828w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-86a4825 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"86a4825\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e3f1819\" data-id=\"e3f1819\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77a4093 elementor-widget elementor-widget-heading\" data-id=\"77a4093\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><p><span style=\"color: #00b14f\">Cash Booking<\/span><\/p><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-176852a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"176852a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-ab5d0c5\" data-id=\"ab5d0c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc2e8fd elementor-widget elementor-widget-image\" data-id=\"dc2e8fd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"522\" height=\"1024\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174937\/card11-700x1372.jpg\" class=\"attachment-large size-large wp-image-32269\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174937\/card11-700x1372.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174937\/card11-250x490.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174937\/card11-768x1505.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174937\/card11-784x1536.jpg 784w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174937\/card11-120x235.jpg 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174937\/card11.jpg 828w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-4277c5f\" data-id=\"4277c5f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a14097 elementor-widget elementor-widget-image\" data-id=\"6a14097\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"522\" height=\"1024\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174947\/card21-700x1372.jpg\" class=\"attachment-large size-large wp-image-32270\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174947\/card21-700x1372.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174947\/card21-250x490.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174947\/card21-768x1505.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174947\/card21-784x1536.jpg 784w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174947\/card21-120x235.jpg 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/04174947\/card21.jpg 828w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-0a9663c\" data-id=\"0a9663c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a90b23a elementor-widget elementor-widget-image\" data-id=\"a90b23a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"522\" height=\"1024\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004419\/cash41-700x1372.jpg\" class=\"attachment-large size-large wp-image-32385\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004419\/cash41-700x1372.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004419\/cash41-250x490.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004419\/cash41-768x1505.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004419\/cash41-784x1536.jpg 784w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004419\/cash41-120x235.jpg 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004419\/cash41.jpg 828w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-891bc78\" data-id=\"891bc78\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1880053 elementor-widget elementor-widget-image\" data-id=\"1880053\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"522\" height=\"1024\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004359\/cash51-700x1372.jpg\" class=\"attachment-large size-large wp-image-32382\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004359\/cash51-700x1372.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004359\/cash51-250x490.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004359\/cash51-768x1505.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004359\/cash51-784x1536.jpg 784w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004359\/cash51-120x235.jpg 120w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/15\/2022\/04\/07004359\/cash51.jpg 828w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fca3807 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fca3807\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df601b8\" data-id=\"df601b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38449c0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"38449c0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b13f103 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b13f103\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-edcbc96\" data-id=\"edcbc96\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3569cd9 elementor-widget elementor-widget-heading\" data-id=\"3569cd9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><p><span style=\"color: #00b14f\">Frequently Asked Questions<\/span><\/p><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53ed201 elementor-widget elementor-widget-toggle\" data-id=\"53ed201\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8801\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8801\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><p><b>Why am I being asked to pay a \u2018No-Show Fee\u2019?<\/b><\/p><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8801\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8801\"><p><span style=\"font-weight: 400\">Passengers who have booked and did not show up to their rides after more than 5 minutes will incur a passenger no-show fee. This fee will be passed to the driver for their time and effort in travelling towards your pick-up point.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8802\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8802\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><p><b>Will I earn GrabRewards from the penalty fee?<\/b><\/p><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8802\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8802\"><p><span style=\"font-weight: 400\">No, you will not earn from the penalty fee.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8803\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8803\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><p><b>Does Grab take commission from the penalty fee?<\/b><\/p><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8803\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8803\"><p><span style=\"font-weight: 400\">No, 100% of the penalty fee goes to the driver-partner.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8804\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8804\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><p><b>Will my e-receipt indicate the no-show penalty fee(s) I\u2019ve paid?<\/b><\/p><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8804\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8804\"><p><span style=\"font-weight: 400\">You will receive a separate e-receipt for any outstanding penalty fee(s) paid. These mails will be sent to your Grab-registered email address. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8805\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-8805\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><p><b>Can a promo code be used to pay for penalty fees?<\/b><\/p><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8805\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-8805\"><p><span style=\"font-weight: 400\">No, you cannot use a promo code to pay penalty fees.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8806\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-8806\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><p><b>My driver has clicked that he has arrived at the location, but he is still far away. Will I be charged a \u201cno-show fee\u201d?<\/b><\/p><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8806\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-8806\"><p><span style=\"font-weight: 400\">No, you will not be charged.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8807\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-8807\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><p><b>What action do you take to driver-partners who are asking to cancel or are uncontactable on their side?<\/b><\/p><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8807\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-8807\"><p><span style=\"font-weight: 400\">We also take appropriate action against driver-partners for these reasons. Once you choose the correct reason for cancellation, we will call the driver-partner to educate, or for drivers-partners with many strikes, we will temporarily or permanently disable their accounts on our platform.\u00a0 <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":579,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/mm\/en\/wp-json\/wp\/v2\/posts\/32253"}],"collection":[{"href":"https:\/\/www.grab.com\/mm\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/mm\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/mm\/en\/wp-json\/wp\/v2\/users\/579"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/mm\/en\/wp-json\/wp\/v2\/comments?post=32253"}],"version-history":[{"count":32,"href":"https:\/\/www.grab.com\/mm\/en\/wp-json\/wp\/v2\/posts\/32253\/revisions"}],"predecessor-version":[{"id":32440,"href":"https:\/\/www.grab.com\/mm\/en\/wp-json\/wp\/v2\/posts\/32253\/revisions\/32440"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/mm\/en\/wp-json\/wp\/v2\/media?parent=32253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/mm\/en\/wp-json\/wp\/v2\/categories?post=32253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/mm\/en\/wp-json\/wp\/v2\/tags?post=32253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}