{"id":121853,"date":"2023-03-01T16:02:44","date_gmt":"2023-03-01T08:02:44","guid":{"rendered":"https:\/\/www.grab.com\/id\/?p=121853"},"modified":"2025-05-30T15:24:18","modified_gmt":"2025-05-30T07:24:18","slug":"grab-indonesia-program-mitra-sigap-ramah-cara-meminta-bintang-5-komentar-baik-kepada-konsumen","status":"publish","type":"post","link":"https:\/\/www.grab.com\/id\/blog\/driver\/grab-indonesia-program-mitra-sigap-ramah-cara-meminta-bintang-5-komentar-baik-kepada-konsumen\/","title":{"rendered":"Grab Indonesia &#8211; Program Mitra Sigap Ramah"},"content":{"rendered":"<p><em>*Berlaku sejak tanggal 1 Juni 2025.<\/em><\/p>\n<p>Hai Mitra Grab,<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"492\" class=\"alignnone size-medium wp-image-159276\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/9\/2023\/03\/30151730\/MITRA-SIGAP-RAMAH_Non-HVR-Main-250x492.png\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/9\/2023\/03\/30151730\/MITRA-SIGAP-RAMAH_Non-HVR-Main-250x492.png 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/9\/2023\/03\/30151730\/MITRA-SIGAP-RAMAH_Non-HVR-Main-700x1378.png 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/9\/2023\/03\/30151730\/MITRA-SIGAP-RAMAH_Non-HVR-Main-768x1512.png 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/9\/2023\/03\/30151730\/MITRA-SIGAP-RAMAH_Non-HVR-Main-780x1536.png 780w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/9\/2023\/03\/30151730\/MITRA-SIGAP-RAMAH_Non-HVR-Main-1040x2048.png 1040w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/9\/2023\/03\/30151730\/MITRA-SIGAP-RAMAH_Non-HVR-Main-6x12.png 6w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/9\/2023\/03\/30151730\/MITRA-SIGAP-RAMAH_Non-HVR-Main-120x236.png 120w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<p>Ikuti program <strong>Mitra Sigap Ramah<\/strong>, karena ada kesempatan dapat <strong>saldo Dompet Tunai Rp650.000<\/strong> untuk <strong>ratusan Mitra terbaik<\/strong>!<\/p>\n<p>A. Hal yang perlu Mitra persiapkan dan lakukan<\/p>\n<ul>\n<li><strong>Selalu terapkan 3S <\/strong>(Senyum, Salam &amp; Sapa)<\/li>\n<li><strong>Bersikap ramah dan sopan<\/strong> kepada Konsumen<\/li>\n<li><strong>Pastikan kendaraan bersih, aman, dan nyaman<\/strong><\/li>\n<li><strong>Responsif dan komunikatif<\/strong> (segera konfirmasi ke Konsumen)<\/li>\n<li><strong>Berkendara dengan aman &amp; patuhi aturan lalu lintas<\/strong><\/li>\n<li><strong>Selalu jaga kondisi pesanan\/barang<\/strong> agar aman sampai ke tangan Konsumen<\/li>\n<li><strong>Persiapan ekstra &amp; lengkap<\/strong>, seperti sedia payung\/jas hujan bagi Konsumen dan menyiapkan uang tunai untuk kembalian saat dibutuhkan<\/li>\n<li><strong>Tepat waktu<\/strong>, seperti segera menjemput Konsumen setelah menerima dan konfirmasi orderan<\/li>\n<li><strong>(Mitra Roda Dua) Disiplin memakai atribut<\/strong> agar aman saat berkendara dan mudah dikenali oleh Konsumen<\/li>\n<\/ul>\n<p>B. Persyaratan untuk berpartisipasi dalam program<\/p>\n<ul>\n<li>Jam online minimal 5 jam\/hari<\/li>\n<li>Memaksimalkan penyelesaian order<\/li>\n<li>Menghindari pembatalan order<\/li>\n<li>Tidak terdeteksi melakukan pelanggaran Kode Etik Grab<\/li>\n<li>Program ini TIDAK BERLAKU bagi Mitra GrabCar Plus (NEW) &amp; GrabCar Premium di wilayah Jabodetabek<\/li>\n<li>Jika Mitra memiliki layanan GrabCar Plus (NEW) &amp; GrabCar Premium di wilayah Jabodetabek, maka akan otomatis dapat berpartisipasi pada program MItra Sigap Ramah Plus<\/li>\n<\/ul>\n<p>C. Tips cara meminta Bintang 5 &amp; Pujian kepada Konsumen<\/p>\n<table border=\"1\">\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><strong>Jenis Pujian<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Mitra Roda Empat<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Mitra Roda Dua<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Berkendara Aman<\/td>\n<td>\u00a0\u00a0\u00a0<img loading=\"lazy\" decoding=\"async\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/lh3.googleusercontent.com\/pw\/AP1GczN7TvzdnlOd9nadRq5cxaAGdxK8UDEdM92aFUdhrRHQk7UrvVm7-PdxxcSZaooarmu7JypCBbR2i0XjBS1tEarWgpX5vuQNYUCV--VaOabVPSlo9_Q=w2400\" width=\"340\" height=\"496\" \/><\/td>\n<td>\u00a0<img loading=\"lazy\" decoding=\"async\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/lh3.googleusercontent.com\/pw\/AP1GczOop-16m5T3mCI-kiAjx7H9Tv8hxjP5NJfvHS8cf1UIM1ogKuhYr_RGX2T-nrLIgXxpMsK2YZ46dlmCjiNLvV-es7UgIJlxGwRDT8Blhn4M1p3MQ98=w2400\" width=\"479\" height=\"489\" \/><\/td>\n<\/tr>\n<tr>\n<td>Kondisi Kendaraan Bersih &amp; Nyaman<\/td>\n<td>\u00a0<img loading=\"lazy\" decoding=\"async\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/lh3.googleusercontent.com\/pw\/AP1GczP-nmy68hT0AspqUf8GLEKqRAJvzhFY6XYVHUsd0S8n5z9neJOOoDqks5OlMsQbF61AvoIsXuUOSTIFaSyQrUH896ZLMsapu8fmVKNBASb-pYbthQ4=w2400\" width=\"340\" height=\"496\" \/><\/td>\n<td style=\"text-align: center;\">\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/pw\/AP1GczOop-16m5T3mCI-kiAjx7H9Tv8hxjP5NJfvHS8cf1UIM1ogKuhYr_RGX2T-nrLIgXxpMsK2YZ46dlmCjiNLvV-es7UgIJlxGwRDT8Blhn4M1p3MQ98=w2400\" width=\"499\" height=\"509\" \/><\/td>\n<\/tr>\n<tr>\n<td>Penggunaan Atribut Grab Lengkap (Jaket &amp; Helm)<\/td>\n<td style=\"text-align: center;\">&#8211;<\/td>\n<td>\u00a0<img loading=\"lazy\" decoding=\"async\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/lh3.googleusercontent.com\/pw\/AP1GczM0APAs5rcBnh0fqD-rQgy5ZaD1b82gunx6_Y9MFFl4r85SjYoRX8ZnpMytKrlFP2bPO9FvyJSNodetOoFT7Lbx2RKOjiRLjgbj9yRuoX2RC_n-eNI=w2400\" width=\"491\" height=\"501\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>#MitraSigapRamah<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"*Berlaku sejak tanggal 1 Juni 2025. Hai Mitra Grab, Ikuti program Mitra Sigap Ramah, karena ada kesempatan dapat saldo Dompet Tunai Rp650.000 untuk ratusan Mitra terbaik! A. Hal yang perlu Mitra persiapkan dan lakukan Selalu terapkan 3S (Senyum, Salam &amp; Sapa) Bersikap ramah dan sopan kepada Konsumen Pastikan kendaraan bersih, aman, dan nyaman Responsif dan [&hellip;]","protected":false},"author":1444,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/id\/wp-json\/wp\/v2\/posts\/121853"}],"collection":[{"href":"https:\/\/www.grab.com\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/id\/wp-json\/wp\/v2\/users\/1444"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/id\/wp-json\/wp\/v2\/comments?post=121853"}],"version-history":[{"count":10,"href":"https:\/\/www.grab.com\/id\/wp-json\/wp\/v2\/posts\/121853\/revisions"}],"predecessor-version":[{"id":159282,"href":"https:\/\/www.grab.com\/id\/wp-json\/wp\/v2\/posts\/121853\/revisions\/159282"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/id\/wp-json\/wp\/v2\/media?parent=121853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/id\/wp-json\/wp\/v2\/categories?post=121853"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/id\/wp-json\/wp\/v2\/tags?post=121853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}