Important information for Driver- and Delivery-partners

Terms & Conditions

03

An Income Lost Protection for Driver-partners who are diagnosed with COVID-19 or quarantined by public health authorities

  • GrabBike Driver: IDR 1.500.000.
  • GrabCar Driver: IDR 3.000.000.

Terms and conditions:

  • Driver-partners must be diagnosed with COVID-19 or quarantined by public health authorities.
  • Driver-partners must have already completed a minimum of 1 ride at the Grab platform within 30 days before the official quarantine date or inpatient date.
  • Driver-partners’ driving status must not be blacklisted.

Terms and conditions:

  • Medical statement.
  • Official letter from hospital along with supporting documents such as X-ray, CT-Scan, and PCR.

Driver-partners who are affected will have their accounts temporarily suspended until they submit a medical certificate to prove they are free from COVID-19.