Important information for Driver- and Delivery-partners

Terms & Conditions


An Income Lost Protection for Driver-partners who are diagnosed with COVID-19 or quarantined by public health authorities

  • GrabBike and GrabCar Driver: IDR 3.800.000.

Terms and conditions:

  • Driver-partners must be diagnosed with COVID-19 and is being self-quarantined or quarantined by public health authorities.
  • Driver-partners must have already completed a minimum of 5 rides at the Grab platform within 30 days before the official quarantine date or inpatient date.
  • Driver-partners’ driving status must not be blacklisted.

Terms and conditions:

  • Claim form.
  • Official letter of PCR test with positive result.

Driver-partners who are affected will have their accounts temporarily suspended until they submit a medical certificate to prove they are free from COVID-19.