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Bank Mandiri Serves Payment Transaction for Grab

Bank Mandiri has formed partnership with the leading ride-hailing platform in Southeast Asia, Grab, to integrate mandiri e-cash service into Grab’s application and services for both Grab passengers and driver partners.

Jakarta, 18 August 2016 – Bank Mandiri has formed partnership with the leading ride-hailing platform in Southeast Asia, Grab, to integrate mandiri e-cash service into Grab’s application and services for both Grab passengers and driver partners. This strategic partnership is expected to improve passengers’ convenience on their transactions and to make it easier for driver partners to do their job and withdraw their funds which in turn would increase productivity.

The agreement was signed by Director of Digital Banking and Technology at Bank Mandiri, Rico Usthavia Frans, and Managing Director for Grab Indonesia, Ridzki Kramadibrata in Jakarta, Thursday (18/8).

Through this partnership, Grab passengers can pay their trip with mandiri e-cash directly from Grab app. Grab passengers doesn’t have to own a bank account to enjoy mandiri e-cash service.

Meanwhile, Grab driver partners can use mandiri e-cash on their Grab application for a faster and easier Grab credit top-up, better supporting the driver partners on their job.

In addition, this integration which is supported by PT Digital Artha Media as mandiri e-cash system provider, also enable Grab driver partners to transfer their cash balance to their mandiri e-cash account, and then withdraw cash anytime from any Mandiri ATM with only using their smartphones with mandiri e-cash account.

According to Rico Usthavia Frans, Bank Mandiri and Grab will immediately start the mandiri e-cash integration on Grab’s application and services exclusively for Android based smartphones, followed by integration on iOS platform.

Rico further added that this step is in line with the company’s strategy to encourage Cashless National Movement together with partners that have expansive consumer base with big business potential.

“With this business model currently being developed, Grab would have more innovative services available to the public that are easy to use and at an affordable cost. Mandiri e-cash will be able to support Grab in creating those innovative services,” add Rico.

Mandiri e-cash is a server-based e-money application developed to support an increasingly cashless society. The application can be downloaded by dialing *141*6#. It can also be downloaded from Google Play, App Store, Blackberry App World, and Nokia Store. The app connects banking services to telecommunication services and can be used by everyone, whether they are Bank Mandiri’s customers or not. In this app, the mobile number of the user becomes the bank account number.

As of June 2016, there are more than 1.3 million e-cash users with total transaction value surpassing 665 billion Rupiah.

Furthermore, Ridzki Kramadibrata said that this collaboration will benefit Grab as it can be a starting point to a long term partnership with Bank Mandiri.

“With the advanced technology and vast network, we believe that mandiri e-cash integration will be a new stage for Grab in providing safe, reliable, and convenient service both for passengers and driver partners,” Ridzki concluded.


About PT Bank Mandiri (Persero), Tbk

Bank Mandiri is the largest bank in Indonesia providing services to customers encompassing business segment Corporate, Commercial, Micro & Business, Consumer Banking and Treasury. Bank Mandiri currently has subsidiaries to support its core business: Mandiri Sekuritas (stock market services), Bank Syariah Mandiri (syariah banking), Bank Mandiri Taspen Pos/Mantap (SMEs), AXA-Mandiri Financial Services (life insurance), Mandiri InHealth (health insurance), Mandiri Utama Finance (financing services), Mandiri International Remittance (remittance), Mandiri Europe (treasury & financial institution) and Mandiri Capital Indonesia (venture capital funding).

Until June 2016, Bank Mandiri network has dispersed throughout Indonesia, comprises of 2,472 branch offices and 7 branch offices/representatives/subsidiaries abroad. Bank Mandiri distribution service is also completed with 17,461 ATM connected at ATM Link, ATM Bersama, ATM Prima and Visa/Plus, more than 290 thousand Electronic Data Capture (EDC) and electronic network including Internet Banking, Mandiri Mobile, SMS Banking and Call Center 14000.


About Grab

Grab is Southeast Asia’s leading ride-hailing platform. Grab solves critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia. Grab began as a taxi-hailing app in 2012, but has expanded its core product platform to include private cars and motorbikes. Grab is focused on pioneering new commuting alternatives for drivers and passengers with an emphasis on convenience, safety and reliability. As part of its innovative culture, Grab is testing new services such as social carpooling, as well as last mile and food deliveries. Grab currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam. For more information, please visit:

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