JOIN THE HITCH MOVEMENT
Give someone a lift, cover our driving costs and make someone smile.
Drive with Grab!
Enter your basic info to get started
Swipe to the GrabHitch service
Tap the blue DRIVE button to start registration
Upload some photos to get started
We need photos of your SIM, STNK, and selfie with KTP
Provide some details of your vehicle
Now's also the time to enter a referral code if you have one.
Read through our terms
Once you click agree, your application will be submitted and approved within 2 working days.
Where do I go to sign up?
You don’t have to go anywhere! Just open your Grab app, tap on the GrabHitch icon and select the blue DRIVE button to start the registration process. Submit a few photos and some details.
We’ll approve your registration within 2 working days if everything checks out.
How is being a GrabHitch driver different from being a GrabBike driver?
GrabBike drivers are full time/part time drivers providing on-demand transportation services.
Passengers are allocated to GrabBike drivers and GrabBike drivers travel wherever the passengers want to travel tol.
On the other hand, GrabHitch drivers are daily commuters just like you and me.
A GrabHitch driver is matched to passengers who need a ride aling his/her own travel route, and the driver can then choose to accept a booking which has suitably matching location and timing.
Do I select the passenger or will I be matched automatically?
You select who you want to accept and pick up based on the suitable matches you see in the app
How much can I earn per ride?
GrabHitch is meant to offset the cost of each ride, including fuel cost and wear and tear of your daily commute.
Fares for GrabHitch trips are calculated based on the distance of the journey.
Other incidental costs such as toll will be borne by the driver. You have the freedom to accept passengers based on their routes, timing and fare.
What if I want to cancel my booking?
You can cancel the booking in-app, but we encourage you to notify the passenger via SMS or phone call as soon as you realise you need to cancel to avoid causing any inconvenience to the passenger. Please be considerate to your fellow commuters.
How many passengers can I take and how many trips can I make a day?
GrabHitch drivers can only accept one booking per trip and one passenger only.
Do I need to pick up the passenger from an exact location or can I indicate a landmark within the neighbourhood to meet?
Passengers will input exact addresses as pickup locations so that you know exactly where to pick them up from. This is to ensure the best possible experience for both you and the passenger.
If unsure, contact your passenger.
Am I still considered a GrabHitch driver if I do not drive regularly? Can I use GrabHitch as a passenger?
You can use GrabHitch both as a passenger and driver on the same app, and we do not penalise drivers for not providing regular rides so don’t worry!
What else should I take note of as a driver?
– Be kind and spare a thought for your passenger’s time! SMS or call if you’re going to be early or late to their pick-up point.
– Be friendly and break the ice by talking about your job, sports you’re into, movies you’ve watched, anything really!
What do I do in case of an emergency or if I get into an accident?
Your vehicle insurance and personal insurance will cover the accident. If assistance is required, both you and the passenger can contact us through our 24-hour hotline (+6221 8064 8777) or through email email@example.com. We will do our best to assist you.
How do I create my route?
After your driver application has been approved, launch the Grab app, select GrabHitch icon, select the blue DRIVE button, and then select the Create Route button.
After you have confirmed your date and timing details, select your created route and you will be shown passengers who share similar routes with you. You can also sort through the list of passengers based on different parameters (proximity, price).
Why should I sign up with GrabHitch? What’s in it for me?
As a GrabHitch driver, you get to do 3 major things: Cover your petrol and motorcycle maintenance costs for your daily commute, meet new people from all walks of life, and reduce carbon emissions! You create routes at your own convenience and you decide which passengers to pick up. You can do it whenever you want, all up to you really!
How will I be paid?
If the passenger chooses to pay by cash, please collect the fare at the end of the ride and if the passenger chooses to pay by GrabPay (credit or debit card), your earnings as a GrabHitch driver will be credited directly into a driver account that we set up for you after application approval.
You can cash out the amount in this account at any time. All you need to do is to provide your bank account details to us.