Get the app! We have many services but you'll want to use Transport for airport pick-ups.
Enter your destination in the field and check that your pick-up location is correct. Book the ride that suits your group size and luggage needs.
Follow the in-app directions to meet your driver at the pick up location. You'll be able to communicate with them in the app. So fret not and enjoy the city!
Available services could differ across Indonesia
Take private rides for up to 4 passengers and up to 60kg baggages, at affordable fares.
Take private rides for up to 4 passengers and up to 60kg baggages, at affordable fares.
Skip the crowded streets and travel like a local on the back of a motorbike, with affordable prices.
*Not available for pick up from airports, available across Indonesia for solo riders. Helmet is provided.
Skip the crowded streets and travel like a local on the back of a motorbike, with affordable prices.
*Not available for pick up from airports, available across Indonesia for solo riders. Helmet is provided.
Premium MPV fleets for business or special occasions. For up to 4 passengers with 2 check-in luggage.
Premium MPV fleets for business or special occasions. For up to 4 passengers with 2 check-in luggage.
Travel in comfort with 0% emission*.
Travel in comfort with 0% emission*.
Rent a car and driver from 4 hours up to 12 hours, and enjoy unlimited rides while exploring.
Rent a car and driver from 4 hours up to 12 hours, and enjoy unlimited rides while exploring.
1. From Baggage Claim Area, follow the sign to exit the arrival gate.
2. After passing the customs inspection, head towards Pick-up Zone.
3. Keep walking straight towards West Lobby.
4. Exit door 2 West Lobby and head to GrabCAr Elektrik concierge.
5. Walk straight along corridor.
6. Turn right after corridor and walk straight through GrabCar Elektrik.
7. You arrive at GrabCar Elektrik Concierge.
1. From Baggage Claim Area, follow the sign to exit the arrival gate.
2. After passing the customs inspection, head towards Pick-up Zone.
3. Keep walking straight towards West Lobby.
4. From the West Lobby head towards pick-up zone.
5. Continue walking towards the parking building.
6. Continue to walk pass the waiting area to the international car parking area
7. From the inside of parking building, go towards the totem grab.
8. The pick-up point is in the parking building near the totem grab.
1. From the Baggage Claim area, head towards the exit by following the sign.
2. Exit the arrival terminal through the pick-up transportation service booth, walk left to the pick-up point.
3. From the pick-up transportation service booth, turn left towards totem grab.
4. Continue walking straight to the grab pick-up point.
5. The pick-up point is in front of Chatime.
1. From the Baggage Claim area, head towards the exit by following the sign.
2. Turn right after exiting the arrival terminal and head towards prayer room and staircase.
3. Keep walking toward prayer room and turn left before reach the prayer room.
4. You will see Grab Totem and reach the pick-up point.
For more questions, please visit our Help Centre.