I am sorry to hear you are having problems loading up the game. The only advice I know that may help you is for you to check your settings on your computer, and to make sure that your microsoft windows updates are up to date because it may be that you may need something installed on your computer in order for this game to work properly, like your Java, you should be up graded to Sunjava now in order to play many of the games now. You can get the upgrade on your java by going to www.java.com If that is not the problem, it could be that the game did not download properly. Hope this helps, because I know how it feels to have problems playing the games.
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