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the ones who are having the prblm were you looking for a move because if you dont make a move every 2 SECONDS THE MINER TAKES IT DOESNT MATTER HOW MUCH TIME YOU HAVEEEEEEEEEEEEEEE
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I have had the same problem of the 10 or so games I have played 4of them ended this way. It is very discouraging. I really love this game and hope this problem could be fixed somehow.
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Stanley had you made a move every 2 seconds if you look in HOW TO PLAY it says if you dont whether YOU HAVE TIME OR NOT THE MINER WILL TAKE IT FROM YOU thats why there is still people having high scores because they are making the moves every 2 seconds DOES EVERYONE UNDERSTAND if you go to another site and play it will happen if you dont move quick enough geesh 
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YES!!! It is very frustrating. I have been in the middle of a game 3 time and it started shaking and ended as if the time was up, but I too still had half of my time left.
But it is a fun game!
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grab.com
Grab.com staff
Joined: Sep 21 2004
Posts: 70
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A new version of Jewel Miner has been uploaded to Grab! This version should fix the problem that has been described. If no more moves are left, a message will appear describing the condition.
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Stanley
Joined: Nov 06 2004
Posts: 426
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dear wp5avtrblthatsme, I admit I was ignorant and I didn't read the instructions how to play. Still there's no need to be rude. 
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dear Stanley
I didnt mean to be rude but I too didnt read the directions it was pointed out to me by someone else who had read them. It wasnt the first time i posted what I knew that it is why the second time I said is anyone Listening ok well now they really screwed the game with this bit about no more moves thats not right because if you have dynamite and you use it there will be a move oh well ill play my challenges but i wont just play the game and i thought it was a good one. Again I do apologize i didnt mean it rudely at all just wanted to be notice sry 
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faith42
Joined: Sep 26 2004
Posts: 247
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wp5avtrblthatsme wrote:the ones who are having the prblm were you looking for a move because if you dont make a move every 2 SECONDS THE MINER TAKES IT DOESNT MATTER HOW MUCH TIME YOU HAVEEEEEEEEEEEEEEE If you make moves ever 2.5 seconds that means that you can earn extra stuff, that is not the reason why that I know of that would make it end the game. It says it ends the game because you was out of moves. If you have tnt, drills, bombs, and the other stuff left you should be able to use them, and that would move your board around to give you more moves.
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The same thing happened to me Mary, so guess they must be having problems. I find I loose the web server connection at times as well. Anyone else?
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If your game is freezing. but the timer is still running, the problem is most likely a problem with your PC. I used to have this problem fairly frequently before I added memory. Another thing that would cause it for me was the spyware type programs that download in the background. It used to drive me crazy. Since I added more memory, it's doing much better.
There are a variety of applications(shareware, freeware, or reasonably priced utilities) that will address these issues. I'll be happy to share the names of the applications that helped me if anyone's interested. 
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faith42
Joined: Sep 26 2004
Posts: 247
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lsusandie wrote:If your game is freezing. but the timer is still running, the problem is most likely a problem with your PC. I used to have this problem fairly frequently before I added memory. Another thing that would cause it for me was the spyware type programs that download in the background. It used to drive me crazy. Since I added more memory, it's doing much better.
There are a variety of applications(shareware, freeware, or reasonably priced utilities) that will address these issues. I'll be happy to share the names of the applications that helped me if anyone's interested.  I agree with lsusandie on the part of the memory, and that would be great if you could give everyone a site to go to that would help them in this area. It is only part of the problem though, because when it ends your game when you still have tnt,carts,drills, and bombs left you should be able to use these items to move your board around to make more moves and continue the game. Thanks lsusandie for the your sugestions. I am sure it could help some people with many games they are having problems like this with. I do know that there is a lot of people having probs with the freezing up and I know someone who works for a magor oil company and it happens on their top of the line computers which are kept and maintained and running tip top at all times everyday, but it is something to think about. It never hurts to have more memory and keep your computer up to date. You can go to microsoft windows and check to see if you need up dates for you computer and it also includes updates on your tools, drives and much more.
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essie
Joined: Dec 12 2004
Posts: 21
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I think it must have to do with Jewel Scale. You have to make each match within 2.5 seconds of the one before, or the scale will revert. And when the scale is empty that's is when I think Joey and Hansel steal the jewels! Remember I think that is what is happening!
essie 
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faith42
Joined: Sep 26 2004
Posts: 247
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essie wrote:I think it must have to do with Jewel Scale. You have to make each match within 2.5 seconds of the one before, or the scale will revert. And when the scale is empty that's is when I think Joey and Hansel steal the jewels! Remember I think that is what is happening!
essie  I have to disagree with that, because that is only a indication of when its full it gives you extra tnt,time, etc. Mine has been empty and it did not end my game, because it says that you ran out of moves and also the rules of the game would or should state that if you let the jewels run out of the scales it will end your game, and it doesnt not state that since the last time I read the rules. This is just how I feel and it doesnt mean that what your saying couldnt have something to do with it. Thanks essie for your suggestion.
Grab said they up loaded a new version, but I have not seen any difference in the performance of the game, and I am dissapointed, because it takes away my chances of submitting high scores that I have had.
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the new version isnt any good because it says you have no turns left but if you have dynamite you can make a turn and it doesnt let you time for grab to wake up and fix whats wrong. I think in the beginning was ok because after i learned about 2 second rule i never had the problem with the game ending thats what i think was the problem with all who still had time left but the game end you just didnt make a move in time
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grab.com wrote:Hey everyone, we have discovered the reason for the glitch. Basically the game is doing what it is supposed to, but we're not telling you why!
When playing Jewel Miner, it's possible for a situation to arise where NO MORE MATCHES ARE POSSIBLE. This is pretty rare, but it does happen.
If you get into a situation where there are no more matches possible, the jewels start to shake and then fall down.
It's our fault for not communicating what's happening better, and we're working right now to get a fixed version that tells people what's going on. We really apologize for this and will have a new version soon.
Thank you to everyone who posted, it really helped us figure out what was going wrong and what we can do to fix it!
- The Grab team I have had this issue, but... I used a dynamite stick to blow up my last block that cleared the mine, and it started clearing the mine to end that level and it still came up with that no more moves left thing. I had 300,000+ and wasn't even on the 49's paradise yet. That makes me mad that I could have had a pretty high score and did actually clear the mine and it said no more moves.
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Heavy50
Joined: Apr 12 2005
Posts: 3
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I have also had problems with the game freezing up after I reach the second mine. While waiting to see if it will unfreeze, I'm told that the game is over.
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sandib
Joined: Oct 01 2005
Posts: 16
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I haven't run across any glitches in the second mine, I just can't seem to beat it. The trick seems to be: hang on to all of your dinomite cause you're going to need it with the big rocks that are in the 2nd mine.
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actually i cant play the game at all, i can get into the room and i can chat, but the game never loads for me. i just get a big ad that says grab.com on the left side of the screen where the game should be. i have no idea why. everytime i try to play it does this, i've basically given up.
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I had that problem again today; I was getting ready to detonate one of my bombs to clear the last tile when the sign came up and said "Out of Moves"
I don't understand how I can be out of moves when all I needed to do was clear 1 square and I'd have finished the board. I didn't need a move to finish, I just needed to detonate my dynamite.
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grab.com wrote:A new version of Jewel Miner has been uploaded to Grab! This version should fix the problem that has been described. If no more moves are left, a message will appear describing the condition. I understand the concept of running out of moves in general. I just don't understand why that would come up when I only needed to use 1 piece of dynamite to clear the last tile and I still had 5 pieces saved in addition to the drill, the ore cart & the little TNT can.
Why would that indicate that I was out of moves? Are we only allowed a certain number of moves per game or per board? If that is the case, It would be nice to learn that information when we're learning to play.
Thanks for all your help Grab Staff. Could you fix this 1 more little problem?
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