Mahjong Solitaire > I cant play mahjong solitaire
I cant play mahjong solitaire
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quitethepackage quitethepackage
Joined: Mar 29 2005
Posts: 5
Posted: Nov/12/2007 10:42 AM report inappropriate content

All I get is a black screen. I have tried everything. Its odd because my boyfriend can play the game on 1 of his 2 computers but not the other one, and I cannot play it on my computer. He tried updating Java and still nothing. Please help if you can. I love to play this game everyday and have not been able to for 2 weeks now. Thank You for any suggestions.

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bonney315 bonney315
Joined: Sep 01 2005
Posts: 11
Posted: Nov/12/2007 12:23 PM report inappropriate content

I am having the same problem.  I can play all the other games but not solitaite.  When I play the other games I get a big screen and can't see the high scores.  I am getting ticked.  I love playing these games and I have lost 150 grabbles trying to get in the tournaments.  I complained but got no where.  I also tried to download the Java again and my computer said I already had the current version.  I see other people playing and all I get is the black screen. 

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Tikka Tikka
Joined: Feb 16 2005
Posts: 867
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Posted: Nov/12/2007 12:33 PM report inappropriate content

Me too grrrrr.

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quitethepackage quitethepackage
Joined: Mar 29 2005
Posts: 5
Posted: Nov/12/2007 02:38 PM report inappropriate content

Bonney315 wrote "When I play the other games I get a big screen and can't see the high scores."

The reason you get a big screen and can't see you high scores is because you computer screen resolution is not set correctly.

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sburton sburton
Grab.com staff
Joined: Apr 10 2007
Posts: 26
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Posted: Nov/13/2007 11:15 AM report inappropriate content

Hi guys,
We are working on getting this fixed now.  Sorry for the inconvenience.
Thanks for your patience!

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Skatemodee Skatemodee
Grab.com staff
Joined: Sep 26 2004
Posts: 779
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Posted: Nov/14/2007 09:38 AM report inappropriate content

Mahjong Solitaire is back up and running!  Thank you for hanging in there!  Kudos to the management team... huzzah!

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Tikka Tikka
Joined: Feb 16 2005
Posts: 867
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Posted: Nov/14/2007 10:29 AM report inappropriate content

Thanks for fixing the problem fast :-)

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quitethepackage quitethepackage
Joined: Mar 29 2005
Posts: 5
Posted: Nov/14/2007 03:21 PM report inappropriate content

Thank You for fixing Mohjong Solitaire so quickly.

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nm79396 nm79396
Joined: Sep 14 2007
Posts: 1
Posted: Nov/15/2007 06:50 AM report inappropriate content

I still can't play.  It's been 3 days.  any suggestions?

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quitethepackage quitethepackage
Joined: Mar 29 2005
Posts: 5
Posted: Nov/15/2007 02:18 PM report inappropriate content

Contact grab. Thats how I got them to fix it. I could not play for weeks now I can play again.

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